Chinese Teacher with more than 20 years of teaching experience for students of all levels in Ottawa

Details

My Cancellation Policy

I value my time spent teaching, and your time spent learning. To facilitate the scheduling of lessons, I use the following cancellation policy:

Cancellation Policy for Students:

If a student wishes to cancel the lesson, she/he must provide notice at least 8-24 hours prior to the beginning of the lesson.

If a student cancels the lesson between 8 and 4 hours in advance, a cancellation fee of up to 35% of the lesson cost may be assessed.

If a student cancels the lesson between 4 and 2 hours in advance, a cancellation fee of up to 50% of the lesson cost may be assessed.

If a student cancels less than 2 hours in advance, a cancellation fee of up to 85% of the lesson cost may be assessed.

If a student arrives to a lesson late, the lesson cost will include the time missed by the student.

If a student arrives to a lesson more than 15 minutes late, I may consider the lesson cancelled without prior notice and a fee of up to 100% of a regular lesson will be assessed.

Tutor Lesson Commitment:

I value my students time and education very highly, and as such I make every effort to adhere to scheduled lesson times:

If I am more than 10 minutes late, I will discount the lesson and charge only 70% of the scheduled lesson cost.

If I cancel a lesson with less than 8 hours notice, I will discount the lesson and charge only 50% of the scheduled lesson cost.